Which sugar paste should I choose?
Your ideal paste depends on your technique, treatment area and room temperature. Our six consistencies let you choose the balance of glide and control that works best for you.
Shop sugaring paste
for professionals
The formula
A camellia and sunflower base with a gentle plant-derived emulsifying system, so the balm rinses without surfactant tightness.
Astringent and balancing — it lifts oil without leaving the skin coated.
Rich in vitamin E and closely related to sebum, so it softens what is in the pore and lifts it out.
Comforting and softening for skin that looks red or feels tight.
Calendula, chamomile, comfrey, lavender, lemon balm, plantain, rose and yarrow — the house complex.
The finish. It is the reason clients remember the cleanse.
*Camellia Oleifera (Tea) Seed Oil, *Helianthus Annuus (Sunflower) Seed Oil, Decyl Glucoside, *Simmondsia Chinensis (Jojoba) Oil, [Sorbitan Laurate, Polyglyceryl-4 Laurate, Dilauryl Citrate], Olea Europaea (Olive) Wax, *Mangifera Indica (Mango) Seed Butter, Behenyl Alcohol, *Ricinus Communis (Castor) Seed Oil, *Nigella Sativa (Black Cumin) Seed Oil, Extracts of [*Calendula Officinalis (Calendula) Flowers, *Matricaria Chamomilla (German Chamomile) Flowers, *Symphytum Uplandicum (Comfrey) Leaf, *Lavandula Angustifolia (Lavender) Flowers, *Melissa Officinalis (Lemon Balm) Leaf, *Plantago Major (Plantain) Leaf, *Rosa Damascena (Rose) Flowers, *Achillea Millefolium (Yarrow) Leaf], +Citric Acid, +Tocopherol (Vitamin E), Baphicacanthus Cusia (Nees) Bremek Extract, Alkanna Tinctorial (Alkanet) Root Extract, *Lavandula Angustifolia (Lavender) Oil, *Citrus Paradisi Macfad. (Grapefruit) Oil, *Pelargonium Graveolens (Geranium) Oil, *Cananga Odorata (Ylang Ylang) Oil, Jasminum Sambac (Jasmine) Oil
*Certified Organic · +Non-GMO
Protocol
Mix with Soft Power to add gentle grit and slough off dead skin during the cleanse.

Warm the balm and massage onto dry skin.
Dampen the fingertips and keep massaging — the balm turns to a milky lather.
Leave 2–5 minutes as a nourishing, skin-softening mask before rinsing.
Rinse with water, then follow with Marigold Morning or Soft Power.
Before you treat
Assess skin condition, treatment history and contraindications. This formula contains essential oils — see the ingredient list below.
In the treatment room
A balm buys you working time. It stays put while you massage, it dissolves makeup and sebum properly, and it turns to a milk the moment you wet your hands — so it rinses clean without a squeaky finish.
That makes the first cleanse part of the treatment rather than something you get through before it.
Where it fits
Formulator’s note
“A cleanse sets the tone for everything that follows. If you strip the skin in the first three minutes, you spend the rest of the facial repairing what you did.
This one melts makeup properly, gives you real working time for massage, and rinses clean without that tight feeling. The jasmine at the end is the part clients ask about — but the reason it is on my trolley is that it leaves the barrier where I found it.”
Tami Blake
Founder, Formulator + Licensed Esthetician
Professional questions
No. It emulsifies to a milk with water and rinses clean — without the tight, stripped feeling of a foaming cleanse.
Yes. Leave it on for 2–5 minutes as a nourishing, skin-softening mask before you rinse.
Yes — that is a favourite combination. It adds gentle grit and gives you a light exfoliating cleanse.
Camellia and jojoba are chosen for balance rather than richness. For very congested skin, Marigold Morning or Soft Power may suit better as the primary cleanse.
Yes — lavender, grapefruit, geranium, ylang ylang and jasmine. For fragrance-sensitive clients, Soft Power is essential oil free.
Back bar
Everything downstream works better on properly cleansed skin.
Home care
Cleansing is where most home routines go wrong. It is also the easiest one to fix.
Your ideal paste depends on your technique, treatment area and room temperature. Our six consistencies let you choose the balance of glide and control that works best for you.
Shop sugaring pasteBecause no two treatments are exactly the same. Six consistencies let you adjust the balance of glide and control for different treatment areas, temperatures and techniques.
Sugar, lemon and water, refined through years of craft. Our professional paste is made to glide across the skin, grip the hair and deliver clean pickup at the root.
Temperature, treatment area and technique can all change how sugar behaves. Email us and we can troubleshoot with you or connect you with a Sweet & True educator.
Get helpNot necessarily. Firmness is only one factor. Your room, treatment area and technique can also affect how your paste behaves. Reach out and we’ll help troubleshoot.
Ask our teamThere isn’t one universal temperature. Warm your paste until it is pliable and easy to work with, but not overly soft or fluid.
It depends on the consistency and your environment. The goal is a comfortable, pliable texture that works well in your hands.
Keep your paste sealed in a cool, dry place away from direct sunlight and excessive heat.
When stored properly, Sweet & True sugaring paste is good for at least two years.
Sugar. Lemon. Water. Three simple ingredients at the heart of Sweet & True sugaring paste.
Absolutely. Tell us what you’re experiencing and we can help troubleshoot or connect you with an educator.
Email usCleanse with Citrus Mint, prep with Pixie Powder, refresh with Botanical Water and finish with Soothing Serum.
Explore the pre + post bundlePrep creates the right starting point for sugaring. Post-care refreshes, soothes and cares for freshly treated skin.
Backbar products are used by professionals during treatments. Retail products are sold to clients for continued care at home.
Yes. We offer professional and retail body care for exfoliation, hydration and ingrown-prone skin.
Need a recommendation? ask usProfessional access is available to licensed beauty professionals and qualifying businesses.
Apply for pro accessSubmit our professional account application. Once approved, you can log in and access professional pricing.
Apply nowNo. We do not require a minimum order for professional or wholesale purchases.
Email us your completed seller’s permit or resale certificate and our team will review your documentation.
Submit documentationYes. Sweet & True ships worldwide. Shipping rates, transit times and destination charges vary by location.
Yes. We offer professional sugaring education through online and hands-on training options.
Explore educationYes. Students who successfully complete our online certification program receive Sweet & True certification.
Yes. Sweet & True educators offer hands-on professional sugaring education.
Find educationOf course. Reach out with what you’re experiencing and we can troubleshoot or connect you with an educator.
Get supportNormal processing time is 24–72 hours. Orders are not processed on weekends or holidays.
No. Orders placed on weekends or holidays enter processing on the next regular business day.
Yes. We ship worldwide. Rates, transit times, duties and taxes can vary by destination.
Email us as soon as possible. We’ll do our best to help before your order has been processed or shipped.
Email usWe do not accept general returns. If you believe a product is defective, contact us and our team will review the issue.
Contact customer careEmail us your order number, a short description and clear photos of the product. Our team will review the issue with you.
Report an issueEmail us your order or shipment number, the total number of boxes received, and photos of the box and contents exactly as they arrived.
Report a shipping issue