Which sugar paste should I choose?
Your ideal paste depends on your technique, treatment area and room temperature. Our six consistencies let you choose the balance of glide and control that works best for you.
Shop sugaring paste
In the treatment room
You book a corrective facial. The skin arrives red, tight and already over-worked. Every back bar needs the product you pivot to in that moment — something that still feels like a treatment while asking nothing of the skin.
Matcha, oat flour and marshmallow root give you that: visible calm, barrier support, and no fragrance to complicate a reactive day.
Best for
Protocol
A complete calming treatment on its own, or the recovery step after something more active.

Apply to clean skin. No exfoliation step is required beforehand.
Leave on, then remove gently with warm towels or cotton rounds.
Combine with Super Fruit C or Cacao Bliss when the skin can take a little more.
Finish with Balanced Being or a hydrating gel rather than anything active.
Before you treat
Assess skin condition, treatment history and contraindications. This formula is free of essential oils, which makes it a safer choice for reactive and fragrance-sensitive clients.
Formulator’s note
“So much of what walks into the treatment room is not under-treated, it is over-treated. Reactive, tight, stripped skin does not need another active — it needs someone to stop.
I formulated this for exactly that moment. Matcha and oat are quietly supportive, there is no essential oil in it at all, and it still feels like a real treatment so the client never feels short-changed by the pivot.”
Tami Blake
Founder, Formulator + Licensed Esthetician
The formula
Deliberately quiet. Nothing in it is there to provoke a response.
Antioxidant support with a calming character — gentle enough for reactive skin.
A classic soothing botanical for skin that looks and feels irritated.
Mucilaginous and softening — comfort you can feel during the treatment.
Give the mask its smooth, milky texture without any heaviness.
A small amount of antioxidant botanical support alongside the calming base.
*Camellia Sinensis (Matcha Green Tea) Leaf Powder, Tapioca Starch, *Avena Sativa (Oat) Flour, *Glycerin, *Althaea Officinalis (Marshmallow) Root Extract, *Oryza Sativa (Rice) Powder, Zinc Oxide (Non-Nano), *Curcuma Longa (Turmeric) Root Powder, Benzyl Alcohol (and) Salicylic Acid (and) Sorbic Acid, Tocopherol, Xanthan Gum
*Certified Organic · 100% Non-GMO Verified
Back bar
When this is the mask you chose, the rest of the facial should follow its lead.
Home care
Reactive skin usually gets that way at home. This is the conversation worth having.
Professional questions
Yes — that is what it was formulated for. No acids, no essential oils, nothing designed to provoke a response.
No. It works on its own, and it is often the right choice precisely because you have decided not to exfoliate.
Yes. Blending in Super Fruit C or Cacao Bliss lets you add a little activity while keeping the calming base.
It contains no essential oils and no added fragrance. The aroma is from matcha and oat. Always review the full list with the client.
A good fit for post-treatment calming, following your usual post-procedure protocol.
Your ideal paste depends on your technique, treatment area and room temperature. Our six consistencies let you choose the balance of glide and control that works best for you.
Shop sugaring pasteBecause no two treatments are exactly the same. Six consistencies let you adjust the balance of glide and control for different treatment areas, temperatures and techniques.
Sugar, lemon and water, refined through years of craft. Our professional paste is made to glide across the skin, grip the hair and deliver clean pickup at the root.
Temperature, treatment area and technique can all change how sugar behaves. Email us and we can troubleshoot with you or connect you with a Sweet & True educator.
Get helpNot necessarily. Firmness is only one factor. Your room, treatment area and technique can also affect how your paste behaves. Reach out and we’ll help troubleshoot.
Ask our teamThere isn’t one universal temperature. Warm your paste until it is pliable and easy to work with, but not overly soft or fluid.
It depends on the consistency and your environment. The goal is a comfortable, pliable texture that works well in your hands.
Keep your paste sealed in a cool, dry place away from direct sunlight and excessive heat.
When stored properly, Sweet & True sugaring paste is good for at least two years.
Sugar. Lemon. Water. Three simple ingredients at the heart of Sweet & True sugaring paste.
Absolutely. Tell us what you’re experiencing and we can help troubleshoot or connect you with an educator.
Email usCleanse with Citrus Mint, prep with Pixie Powder, refresh with Botanical Water and finish with Soothing Serum.
Explore the pre + post bundlePrep creates the right starting point for sugaring. Post-care refreshes, soothes and cares for freshly treated skin.
Backbar products are used by professionals during treatments. Retail products are sold to clients for continued care at home.
Yes. We offer professional and retail body care for exfoliation, hydration and ingrown-prone skin.
Need a recommendation? ask usProfessional access is available to licensed beauty professionals and qualifying businesses.
Apply for pro accessSubmit our professional account application. Once approved, you can log in and access professional pricing.
Apply nowNo. We do not require a minimum order for professional or wholesale purchases.
Email us your completed seller’s permit or resale certificate and our team will review your documentation.
Submit documentationYes. Sweet & True ships worldwide. Shipping rates, transit times and destination charges vary by location.
Yes. We offer professional sugaring education through online and hands-on training options.
Explore educationYes. Students who successfully complete our online certification program receive Sweet & True certification.
Yes. Sweet & True educators offer hands-on professional sugaring education.
Find educationOf course. Reach out with what you’re experiencing and we can troubleshoot or connect you with an educator.
Get supportNormal processing time is 24–72 hours. Orders are not processed on weekends or holidays.
No. Orders placed on weekends or holidays enter processing on the next regular business day.
Yes. We ship worldwide. Rates, transit times, duties and taxes can vary by destination.
Email us as soon as possible. We’ll do our best to help before your order has been processed or shipped.
Email usWe do not accept general returns. If you believe a product is defective, contact us and our team will review the issue.
Contact customer careEmail us your order number, a short description and clear photos of the product. Our team will review the issue with you.
Report an issueEmail us your order or shipment number, the total number of boxes received, and photos of the box and contents exactly as they arrived.
Report a shipping issue