Which sugar paste should I choose?
Your ideal paste depends on your technique, treatment area and room temperature. Our six consistencies let you choose the balance of glide and control that works best for you.
Shop sugaring paste
In the treatment room
Oily and congested skin is very often dehydrated as well — it just cannot take another rich layer. A hydrosol solves that: real hydration, no weight, nothing to sit in a pore.
Neroli and lemon balm are the clarifying, calming pair. It is the mist to reach for after extractions, or on any skin that arrives hot and reactive.
How it gets used
Protocol
There is no wrong point in a facial to use a hydrosol.

Mist generously over clean skin before anything else goes on.
A calming mist before you move on to the mask step.
Re-mist a drying mask so it stays workable and comfortable.
Mist once more, then follow with a light gel or barrier cream.
Before you treat
Assess skin condition and contraindications. These are single-botanical distillates with no added fragrance — confirm citrus and herb sensitivities with the client as you would any botanical.
Formulator’s note
“The mistake I see most often with oily and congested skin is treating it as if it needs less water, when usually it needs more. It just cannot take another oil to get it.
Neroli and lemon balm distillates give you that — genuine hydration with a clarifying, calming character and no weight at all. After extractions it is the first thing I reach for.”
Tami Blake
Founder, Formulator + Licensed Esthetician
The formula
No water base, no added fragrance, no alcohol.
A true steam distillate of bitter orange blossom — clarifying, with a bright, calming aroma.
A soothing herbal distillate long used for skin that looks and feels irritated.
A gentle, naturally derived preservative — the only other thing in the bottle.
*Citrus Aurantium Amara (Neroli) Flower Water, *Melissa Officinalis (Lemon Balm) Leaf Water, Lactobacillus Ferment
*Certified Organic · 100% Non-GMO Verified
Back bar
Most back bars carry both hydrosols and choose by skin type on the day.
Home care
Clients who loved the mist in the room will use it every morning.
Professional questions
It is a true steam-distilled hydrosol — no alcohol, no water base, no added fragrance. It hydrates rather than strips.
Lemon Balm + Neroli for oily, congested or reactive skin. Damask Rose for dry, mature or dehydrated skin.
Yes — that is one of its best moments. It refreshes and calms before you move on to the mask.
Yes. The same hydrosol is available in a retail size, so clients can continue at home with exactly what you used.
This is a flower-water distillate rather than an expressed citrus peel oil. As always, review the full ingredient list with clients who have citrus sensitivities.
Your ideal paste depends on your technique, treatment area and room temperature. Our six consistencies let you choose the balance of glide and control that works best for you.
Shop sugaring pasteBecause no two treatments are exactly the same. Six consistencies let you adjust the balance of glide and control for different treatment areas, temperatures and techniques.
Sugar, lemon and water, refined through years of craft. Our professional paste is made to glide across the skin, grip the hair and deliver clean pickup at the root.
Temperature, treatment area and technique can all change how sugar behaves. Email us and we can troubleshoot with you or connect you with a Sweet & True educator.
Get helpNot necessarily. Firmness is only one factor. Your room, treatment area and technique can also affect how your paste behaves. Reach out and we’ll help troubleshoot.
Ask our teamThere isn’t one universal temperature. Warm your paste until it is pliable and easy to work with, but not overly soft or fluid.
It depends on the consistency and your environment. The goal is a comfortable, pliable texture that works well in your hands.
Keep your paste sealed in a cool, dry place away from direct sunlight and excessive heat.
When stored properly, Sweet & True sugaring paste is good for at least two years.
Sugar. Lemon. Water. Three simple ingredients at the heart of Sweet & True sugaring paste.
Absolutely. Tell us what you’re experiencing and we can help troubleshoot or connect you with an educator.
Email usCleanse with Citrus Mint, prep with Pixie Powder, refresh with Botanical Water and finish with Soothing Serum.
Explore the pre + post bundlePrep creates the right starting point for sugaring. Post-care refreshes, soothes and cares for freshly treated skin.
Backbar products are used by professionals during treatments. Retail products are sold to clients for continued care at home.
Yes. We offer professional and retail body care for exfoliation, hydration and ingrown-prone skin.
Need a recommendation? ask usProfessional access is available to licensed beauty professionals and qualifying businesses.
Apply for pro accessSubmit our professional account application. Once approved, you can log in and access professional pricing.
Apply nowNo. We do not require a minimum order for professional or wholesale purchases.
Email us your completed seller’s permit or resale certificate and our team will review your documentation.
Submit documentationYes. Sweet & True ships worldwide. Shipping rates, transit times and destination charges vary by location.
Yes. We offer professional sugaring education through online and hands-on training options.
Explore educationYes. Students who successfully complete our online certification program receive Sweet & True certification.
Yes. Sweet & True educators offer hands-on professional sugaring education.
Find educationOf course. Reach out with what you’re experiencing and we can troubleshoot or connect you with an educator.
Get supportNormal processing time is 24–72 hours. Orders are not processed on weekends or holidays.
No. Orders placed on weekends or holidays enter processing on the next regular business day.
Yes. We ship worldwide. Rates, transit times, duties and taxes can vary by destination.
Email us as soon as possible. We’ll do our best to help before your order has been processed or shipped.
Email usWe do not accept general returns. If you believe a product is defective, contact us and our team will review the issue.
Contact customer careEmail us your order number, a short description and clear photos of the product. Our team will review the issue with you.
Report an issueEmail us your order or shipment number, the total number of boxes received, and photos of the box and contents exactly as they arrived.
Report a shipping issue